How do I make a return?Updated a year ago

Returns must be initiated within 30 days of receiving your order. Items must be unopened, unused and in the original packaging.

Return by mail

Reach out to our customer support team at [email protected] or +1 940-209-1206 to initiate the return process with your order number and details about the item you wish to return. Print the shipping label and call UPS for pick up or drop off at a UPS facility.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

Non-Returnable items

Open packages are not returnable. Please donate to a nearby shelter or friend.